Apothecary: Ordering & Shipping

Purchasing & Payment

You may place an order online anytime or phone +1.250.653.4688  Daily 9am-5pm Pacific Standard Time.

All prices quoted are in Canadian dollars and do not include any applicable taxes or shipping.

Orders to the US are not taxable, but may be subject to duties.

We accept MasterCard, Visa and American Express via PayPal‘s online secure payment gateway (no account signup needed). Or PayPal also allows you to pay directly from your bank account; signup for a PayPal account for more options. www.paypal.com

Shipping

Orders ship within 5 business days. We ship via Canada Post and shipping is calculated on our order form. For retail orders over $150, shipping is on us. For orders outside of North America, please contact us directly.

Please allow approximately 2-10 business days for delivery depending on your location.

Privacy Policy

We do not rent, sell or otherwise share your data with anyone other than to complete your transaction. PayPal handles your payment information in a secure manner; we never store it on our servers or in-house. When using our MindBody software app your payment and billing information is secure. This app is developed by MINDBODY, a PCI Compliant Level 1 Service Provider.
Level I Payment Card Industry (PCI) compliance means that MINDBODY meets the credit card industry’s highest security standard, so you can sleep soundly at night now your data is safe. We encrypt your credit card numbers and billing information, back it up daily, and securely store it offsite. Each year, we must go through a rigorous audit to ensure that we maintain those high standards.

For information on PCI Compliance, please visit http://www.pcicomplianceguide.org/pci-faqs-2/.

Return Policy

We completely stand behind our products 100%. If you are unhappy with your product please return your un-opened purchase within 7 business days and we will refund you.  If you are unsatisfied with our product or have any other concerns please contact us directly to discuss how we may proceed.


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